SMS Policy for Kwan Insurance Services

1. SMS Consent:

When opted-in, you consent to receive informational text messages from Kwan Insurance Services. You may opt-in by sending the keyword INSURANCE to (925) 828-9933. You may also opt-in by providing your phone number to Kwan Insurance Services on our website and checking the box to give consent to SMS services. Standard messaging rates and fees may apply. SMS opt-in preferences or phone numbers are never shared with any third parties for any reason without your explicit consent. 

2. Message Frequency:

You will receive SMS messages from Kwan Insurance Services, based on your interactions with our services. SMS message frequency may vary, but we strive to send you relevant and valuable content. SMS frequency will not exceed 100 messages per month.

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3. Opt-Out Options:

If you wish to stop receiving SMS messages from Kwan Insurance Services, reply 'STOP' or 'UNSUBSCRIBE' to any message. If you would like to receive SMS messages from Kwan Insurance Services again, you may text 'START' to us. You may also contact our customer support at info@kwaninsurance.com for assistance.

4. Data Privacy:

We respect your privacy. Your mobile number and any other information provided will be handled in accordance with our Privacy Policy, which can be found at https://kwaninsurance.com/privacy-policy. We do not share or sell your personal information, including, but not limited to, phone numbers or SMS opt-in preferences, with third parties without your explicit consent.

5. Message Content:

SMS messages from Kwan Insurance Services may include updates regarding your insurance policy, payment reminders, requests for more information related to an insurance policy, and other important information related to our insurance products and services that you, our client, have purchased. We strive to keep our messages relevant and valuable to you. SMS Messages will never advertise on behalf of any third parties. 

6. Help and Support:

For assistance or more information regarding our SMS content policy, contact our customer support at info@kwaninsurance.com.

7. Changes to SMS Content Policy:

Kwan Insurance Services reserves the right to update and modify this SMS content policy. Any changes will be reflected on our Privacy Policy page.

8. Message and Data Rates:

Message and data rates may apply. Check with your mobile carrier for details on your specific plan. Kwan Insurance Services is not responsible for any message and data rates and/or fees incurred by communicating with Us via SMS. 

By continuing to use Kwan Insurance Services' services and providing your mobile number, you acknowledge that you have read and agree to this SMS Content Policy.

Last Updated: April 29, 2024